Hyground

The Expert Tool for 3rd Level Support and SRE's

PROBLEM

3rd Level Support Engineers struggle with the complex analysis of incidents under stress, which leads to costly downtime and demotivation.

SOLUTION

Hyground investigates alerts, identifies the root cause and suggests solutions, enabling faster and more efficient incident resolution with less stress.

PRODUCT

An AI assistant that seamlessly integrates with your tools and documentation, acting as a copilot for tech experts through natural language.

Hyground eliminates the stress from incident response

72% of the time required to handle an incident is spent solely on basic analysis.

00:17

Good morning Heiko,

Shortly after midnight, there were two anomalies in the PROD Kubernetes cluster. I have already conducted a preliminary analysis of the issue.

Incident #1: Postgres in CrashLoopBackOff

The Kubernetes cluster is not affected. Analysis of the system logs points to a configuration error. During a similar incident two weeks ago, Tim resolved the issue as follows in the ticket documentation..

🚀 What Makes Hyground Powerful

Discover the unique capabilities that set Hyground apart—built for seamless integration, instant insights, and real-world engineering needs.

Instant Root Cause Analysis

Hyground kicks off triage the moment alerts fire — surfacing hypotheses, context, and next steps without waiting for human response.

Ask Your Infra Anything

Query your metrics, logs, and system state using natural language — Hyground reads from your existing monitoring stack (Prometheus, Grafana, etc) and platform APIs (Kube API etc.).

Living Documentation

Access internal documentation, runbooks, and incident history via natural language. Hyground not only reads your knowledge base — it writes to it, adding known issues, fixes, and post-incident learnings on demand.

DevOps Copilot

Go beyond alerts — trace failures, correlate system drift, and dig into multi-signal events with a guided assistant integrated in your environment.

🛡️ Your Data. Your Infra. Our Intelligence.

Hyground is designed from the ground up to work with your stack—not around it. No risky rewiring. No data leaving your control. Just real-time RCA, where you already work.

✅ Runs Entirely Within Your Infrastructure

Hyground installs and operates inside your environment—Kubernetes-native, fully tenant-contained. Deploy it like any internal tool. Keep full control at every step.

🔒 Zero Data Leaves Your Org

No logs, traces, or alerts are sent externally. Ever.
We run inference close to the data, so sensitive telemetry stays inside your firewall.

🔌 Integrates Like a Virtual DevOps Engineer

Hyground speaks your language—Prometheus, Grafana, Fluentd, ArgoCD, PagerDuty.
No learning curve. No new dashboards. Just RCA acceleration in the tools you already trust.

🧩 Zero Infra Changes Required

We don’t ask you to change your stack.
No sidecars, no data pipelines, no rewrites.
Plug in. Get value. Stay in flow. Your systems stay yours. We work around them, not through them.