Building your own DIY agent for incident resolution?

→

Building your own DIY agent for incident resolution?

→

Understand what to look out for.

Building your own DIY agent for incident resolution?

→

Understand what to look out for.

Hyground vs

AWS DevOps Agent

Hyground vs AWS DevOps Agent: the agent runs in your cluster, not in an AWS account

AWS DevOps Agent lives in an AWS-managed Agent Space in one of eleven regions and reaches your stack through connectors for Datadog, Splunk, Grafana, Azure and more. Hyground installs into your own Kubernetes cluster on any cloud, reads the stack from inside it, and runs on the model you pick.

A fair starting point

AWS DevOps Agent is much less AWS-only than it used to be. It ships first-party connectors for Azure resources and Azure DevOps, for Datadog, Dynatrace, Grafana, New Relic and Splunk, for GitHub and GitLab, and for PagerDuty, ServiceNow and Slack, and it reaches privately hosted tools over PrivateLink. Its Agent Spaces run in eleven regions including Frankfurt, Ireland and London, and one space can investigate accounts in any region. What has not moved is the shape. It is an AWS service, running on AWS infrastructure, reasoning on a model AWS chooses. Hyground runs inside your cluster on whatever cloud you already use, with the model and the credentials on your side.

Side by side

Hyground vs

AWS DevOps Agent

at a glance

What matters

Hyground

AWS DevOps Agent

Where it runs

Entirely in your own Kubernetes cluster, on any cloud, on-premises and air-gapped included.

In an AWS-managed Agent Space, in one of eleven AWS regions including Frankfurt, Ireland and London.

Who holds the account

You do. There is no vendor account, no vendor control plane and no vendor access path.

An AWS account. Access is governed by IAM, IAM Identity Center or an external identity provider.

LLM choice

Any provider through LiteLLM: a cloud model in your own tenant, a self-hosted model, or any OpenAI-compatible API.

A model AWS operates and selects. Their documentation describes no way to choose or self-host one.

Kubernetes reach

The full cluster API from inside every cluster you run, on any distribution and any cloud.

EKS through access entries. Other Kubernetes reaches it through MCP servers you configure.

Observability connectors

First-party for the open-source stack: Prometheus, Loki, Elasticsearch, OpenSearch, Jaeger and InfluxDB. Our engineers build any other connector that you need with you during onboarding.

Datadog, Dynatrace, Grafana, New Relic and Splunk, queried from the Agent Space.

Buying and support

A software licence from a German vendor, deployed by Helm.

An AWS service on your existing agreement, in the console, with AWS support behind it.

What the agent changes

Nothing by default. Hyground diagnoses and recommends, and changes happen only if you enable them.

Autonomous incident response and proactive prevention, with directed actions and a sandbox for safe execution.

Pricing model

Priced on infrastructure size, not seats. Quote on request.

Usage-based, on your AWS bill.

Swipe to compare

Why teams choose Hyground

Where Hyground differs

The agent runs in your cluster, not in an AWS account

Hyground installs by Helm into your own Kubernetes cluster, on AWS, Azure, Google Cloud, a sovereign EU cloud or bare metal, and everything stays there: the agents, the knowledge base, the audit trail and the connection to your model. AWS DevOps Agent runs in an AWS-managed Agent Space and reaches your systems from there.

Any model, including one you host yourself

Hyground connects to any LLM provider through LiteLLM: a cloud model in your own tenant, a self-hosted model, or any OpenAI-compatible endpoint, with automatic fallback across a model list. AWS operates and selects the model behind DevOps Agent, and their documentation describes no way for a customer to choose or self-host one.

Every cluster, not only EKS

Hyground treats Kubernetes as the substrate: a central manager orchestrates workers in each cluster, with routing to a named cluster and parallel fan-out across all of them, on any distribution and any cloud. AWS DevOps Agent connects EKS through access entries, and other Kubernetes through MCP servers you configure and maintain.

Cloud neutrality without a preferred cloud

AWS DevOps Agent now has first-party connectors for Azure resources and Azure DevOps, so it is not the AWS-only tool this page once described. The asymmetry that remains is where it lives: an AWS service investigating other clouds from an AWS account, versus a cluster agent that treats every environment the same because it is installed in each of them.

Your runbooks and wikis, indexed inside the cluster

Hyground ingests Confluence, Cloud and on-premises, up to 100 Git repositories, Artifactory and uploaded files, and embeds them in a vector store that stays in your cluster. AWS DevOps Agent has skills, learned skills and memories, held in the Agent Space.

A European vendor with no control plane

Hyground GmbH is registered in Hamburg and runs no SaaS control plane, no central key and no shared infrastructure, and has no operator access into your deployment. AWS DevOps Agent can run its Agent Space in Frankfurt, Ireland or London, which helps with residency, and it remains an AWS service operated by AWS.

Decision

When each platform fits

One is an AWS service that reaches out to your stack; the other is an agent you install in your clusters. The decision usually turns on where the agent is allowed to run and who picks the model, rather than on which one connects to more tools.

Choose Hyground when

You run Kubernetes across more than one cloud or on-premises, the agent and the model have to stay inside your own perimeter, or you want a say in which model reasons over your infrastructure, up to hosting it yourself.

You also want the rollout done with you. A forward deployed engineer works with your team from install to daily use. The engineer connects your stack, builds any connector that you are missing, and runs the training and workshops.

Choose

AWS DevOps Agent

when

AWS is your primary cloud, you want the agent switched on from the console and billed against the agreement you already signed, and an AWS-operated model with AWS support behind it clears your governance bar.

See Hyground in action

Book a demo

Try our sandbox

See Hyground in action

Book a demo

Try our sandbox

See Hyground in action

Book a demo

Try our sandbox

FAQ

Hyground vs

AWS DevOps Agent

:

common

questions

Is Hyground an alternative to AWS DevOps Agent?

Yes, for investigating and diagnosing incidents. Hyground sits inside your own cluster, on any cloud, and reasons on a model that you pick. AWS DevOps Agent sits in an AWS-managed Agent Space and reasons on a model that AWS picks.

Does Hyground work across clouds and on-premises?

Yes. Hyground installs into each cluster that you run, on EKS, AKS, GKE, OpenShift, K3s or any other conformant Kubernetes, in any cloud or on-premises, and one central manager covers all of them. AWS DevOps Agent connects EKS through access entries and reaches other Kubernetes through MCP servers that you configure.

Can the agent run inside our own perimeter?

With Hyground, yes, air-gapped sites included. The agents, the knowledge base, the audit trail and the connection to your model all run in your own cluster. AWS DevOps Agent runs in an AWS-managed Agent Space and remains an AWS service that AWS operates.

Can we choose the model, or host it ourselves?

Yes. Hyground connects to any LLM provider through LiteLLM, including a cloud model in your own tenant or a model that you host yourself. AWS operates and selects the model behind DevOps Agent.

How do we get Hyground running, and what does it cost?

A forward deployed engineer works with your team from install to daily use. The engineer connects your stack, builds any connector that you are missing, and runs the training and workshops. Hyground is priced on the size of the infrastructure that it covers, not per seat, and you get a quote on request.