Building your own DIY agent for incident resolution?

Building your own DIY agent for incident resolution?

Building your own DIY agent for incident resolution?

Hyground vs

Bits Investigation

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Hyground vs Datadog Bits Investigation: read every source, not one vendor's

Bits Investigation is Datadog's autonomous agent. It reasons from inside Datadog, and it now pulls Grafana, Dynatrace, Splunk and Sentry in alongside. Hyground works the other way. It installs into your cluster and queries your observability stack, your cloud accounts, your wikis and your code from there.

A fair starting point

Datadog renamed Bits AI SRE to Bits Investigation, and inside the Datadog estate it is a strong product: it forms a hypothesis, pulls the telemetry, reasons over it and names a root cause. It reads runbooks out of your monitor messages or a linked Confluence page, takes environment context from a bits.md file, and integrates GitHub, Grafana, Dynatrace, Splunk, Sentry and ServiceNow. So the old objection, that it only sees what Datadog ingests, no longer stands. What has not changed is where it lives. It is Datadog's service, running in Datadog's cloud, on a model Datadog chooses. Hyground runs inside your cluster, reads whatever you already run, and leaves the model choice to you.

Side by side

Hyground vs

Bits Investigation

at a glance

What matters

Hyground
Bits Investigation

Where it runs

Entirely in your own Kubernetes cluster, on-premises and air-gapped included.

In Datadog's cloud, as part of the Datadog platform.

Where your telemetry goes

Nowhere new. It is queried in place, and the only traffic leaving is the call to your model provider.

Into Datadog, which is where the investigation reasons from. Third-party sources are integrated alongside it.

LLM choice

Any provider through LiteLLM: a cloud model in your own tenant, a self-hosted model, or any OpenAI-compatible API.

Datadog selects and operates the model. Their documentation describes no customer choice.

Sources it reads

Prometheus, Loki, Elasticsearch, OpenSearch, Jaeger, InfluxDB, the cluster API, cloud accounts, databases, Jira and ServiceNow. Our engineers build any other connector that you need with you during onboarding.

Datadog telemetry, plus GitHub, Grafana, Dynatrace, Splunk, Sentry and ServiceNow.

Observability platform

None. Hyground reads your tools and stores nothing.

A full observability platform underneath the agent, with its own metrics, traces, logs and profiling.

Your documentation and runbooks

Confluence Cloud and on-premises, up to 100 Git repositories, Artifactory and uploaded files, embedded inside your cluster.

Runbooks in the monitor message or a linked Confluence page, plus a bits.md context file in preview.

What the agent changes

Nothing by default. Hyground diagnoses and recommends, and changes happen only if you enable them.

Recommends remediation, delivers findings to Jira and ServiceNow, and can generate a code fix through Bits Code.

Pricing model

Priced on infrastructure size, not seats. Quote on request.

Usage-based AI credits plus the Datadog platform fee.

Swipe to compare

Why teams choose Hyground

Where Hyground differs

Decision

When each platform fits

If your observability already lives in Datadog, their agent starts from inside the data and that is a real advantage. If it does not, or if the agent has to stay inside your perimeter, the calculation changes.

Choose

Bits Investigation

when

Your observability already lives in Datadog. You want the agent that reasons from inside that data, with the whole platform underneath it. And one more line on the Datadog renewal is the procurement path you prefer.

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See Hyground in action

See Hyground in action

See Hyground in action

FAQ

Hyground vs

Bits Investigation

:

common

questions

Is Hyground an alternative to Datadog Bits Investigation?

For the investigation, yes. Hyground investigates across the tools that you already run, from inside your own cluster, on a model that you choose. Bits Investigation reasons from inside Datadog, in Datadog's cloud.

Does Hyground need our telemetry in one vendor?

No. Hyground queries Prometheus, Loki, Elasticsearch, OpenSearch, Jaeger, InfluxDB, the cluster API, cloud accounts, databases, Jira and ServiceNow where they already are, and stores none of it. Our engineers build any other connector that you need with you during onboarding. Bits Investigation works best when more of your stack lives in Datadog.

Does our telemetry stay in our infrastructure?

With Hyground, yes. The investigation runs inside your cluster, and the only traffic that leaves is the call to the model provider that you choose. With Bits Investigation, the telemetry is in Datadog, and the investigation runs there too.

Can we choose the model, or host it ourselves?

Yes. Hyground connects to any LLM provider through LiteLLM, including a cloud model in your own tenant or a model that you host yourself. Datadog selects and operates the model behind Bits Investigation.

How do we get Hyground running, and what does it cost?

A forward deployed engineer works with your team from install to daily use. The engineer connects your stack, builds any connector that you are missing, and runs the training and workshops. Hyground is priced on the size of the infrastructure that it covers, not per seat, and you get a quote on request.