Scope the investigation
Identify the affected service, parse the alert context, and pick the relevant sources: metrics, logs, traces, deployment history, config changes, related tickets, and runbooks.
Incident Investigation
Hyground investigates incidents the moment they fire, pulling logs, metrics, traces, deploys, and prior incidents in parallel. It returns a likely cause, affected services, supporting evidence, and recommended next actions.
Good incident response is fast, evidence-driven, documented, and not dependent on one person knowing where to look. Hyground makes that the default.
When an alert fires, Hyground runs a structured investigation across every connected source in parallel.
Identify the affected service, parse the alert context, and pick the relevant sources: metrics, logs, traces, deployment history, config changes, related tickets, and runbooks.
Hyground queries every relevant source simultaneously and assembles a cross-stack evidence set.
A spike in errors starting at 14:32. A deployment at 14:28. A similar pattern from an incident three months ago. Hyground connects findings across sources and identifies the most likely cause.
Delivers the findings as a structured report. Every query, every piece of evidence, and every reasoning step is visible and auditable.
Want to go deeper?
Skills and scheduling let you codify how your best responders work, and trigger it automatically.
Every scenario below represents an actual pattern Hyground investigates, from the 3am page to the silent failure nobody caught.
Checkout latency spikes across all regions. Hyground pulls logs, query metrics, and deployment history, traces the cause to a new database query introduced in the payment-service deployment three hours earlier. Evidence and rollback recommendation delivered before the on-call engineer finishes reading the alert.
3 min
to evidence-backed root cause
A service is consuming memory at twice its normal rate. Hyground collects memory metrics, correlates the growth curve against recent deploys, config changes, and traffic patterns, identifies the commit that changed the connection pool size and returns the evidence chain.
< 10 min
from alert to diagnosis
Three services go red within 90 seconds of each other on a Tuesday afternoon. Hyground investigates across all three service boundaries, collects change logs, and identifies that all three share a feature flag that was silently flipped during a routine release.
1 session
spans all three services
Engineer finishing a shift shares their open Hyground session with the incoming team. The handover is not a set of notes, it is a live investigation with collected evidence and reasoning that the next engineer continues from exactly where it was left.
0 context lost
across shifts
Related use cases
Codify the operations work senior engineers repeat every week and let Hyground execute it deterministically with a full audit trail.
When a CVE drops, get every affected workload, owner team and upgrade path before the security team asks.
Top deltas across AWS, Azure and GCP with the likely cause and the owning team, ready every Monday morning.

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